How long should a pharmacy keep identification records of a patient picking up a controlled substance at a drive-through window?

The correct response is based on the regulatory requirements concerning the documentation of identification for patients collecting controlled substances. In Delaware, pharmacies are mandated to retain records about the identification verification processes for at least three years. This timeframe ensures that the pharmacy maintains adequate records for compliance and auditing purposes, helping to ensure proper monitoring of controlled substance distributions and to prevent misuse or diversion.

Five years may seem reasonable, but it's not specified as the required duration in this context, while one and two years do not meet the legal standards set forth for such documentation in Delaware. Therefore, retaining identification records for three years is consistent with the legal requirements and serves to support patient safety and legal adherence in the handling of controlled substances.